iPowerWeb Hosting
iPowerWeb Hosting
| Year Started: | 2001 |
| Location: | CA, U.S.A |
| Own Datacenters: | Yes |
| 24/7 Support: | 24/7-365 |
| Money Back Guarantee: | 30 Day |
| iPowerWeb Hosting: 6 Reviews | ||
| Category | Score | Stars |
| Overall | 4.5/10 |  |
| Price | 6.17/10 |  |
| Features | 5.5/10 |  |
| Support | 3.33/10 |  |
| Uptime | 3/10 | |
| Category | Score | Stars |
|---|---|---|
| Overall | 1/10 |  |
| Price | 1/10 | |
| Features | 1/10 | |
| Support | 1/10 | |
| Uptime | 1/10 | |
This is probably worse service on this planet. After 3 year hosting, they cut off our dedicated server off without warning, because of the card expiration date. Even after we paid the amount in question, they never put our server back online. We called, wrote their support to at least back up our data, never haired back, they put you on hold for hours, after we get through, a lot of promises, but no actions... We finally gave up and had to go with other provider.
Even this is not all... after not hearing from them for 2 years our card gets hit by company called IHsystem with an amount of $1548 ... and out of the blue they start taking $16 off our card. They claim we have a dedicated server with them, because we never canceled it with the Ipowerweb. We demanded our money back, but no answer.
We are going to file a dispute now with our credit card company. We hope we do not have to spend energy and money to take legal actions, but we will if we have to.
| Category | Score | Stars |
|---|---|---|
| Overall | 4/10 |  |
| Price | 8/10 |  |
| Features | 6/10 |  |
| Support | 1/10 | |
| Uptime | 1/10 | |
we lost emails for 7 days, had 15 false promises ranging from it will be fixed in a couple of hours to in 24 hrs, they just cheat their clients finally they asked me to pay 50 $ to transfer o other server, can't believe but it is what happned
| Category | Score | Stars |
|---|---|---|
| Overall | 5.5/10 |  |
| Price | 9/10 |  |
| Features | 8/10 | |
| Support | 1/10 | |
| Uptime | 4/10 | |
I have been with iPower for about three years, and they have gotten progressively worse. In the last few months alone they lost a big batch of my e-mails (irretrievably) several times, and my web site was down for an entire day. The problem is, when I've called tech support they really *don't care.* They were unhelpful and rude AND I had to wait to talk to them. As I said, at 1st they were great but as they've grown more popular, they've added more people than they can handle so they don't care if they lose you. Plus they put unauthorized charges on my credit card. Thumbs down!
| Category | Score | Stars |
|---|---|---|
| Overall | 3.5/10 |  |
| Price | 7/10 |  |
| Features | 5/10 | |
| Support | 1/10 | |
| Uptime | 1/10 | |
I had a site working good for about a month. I fatally made a call to tech support to fix a small problem with email. The lady reset something and the site went down. I have been down over a week now and went through about 12 techs, no-one knows anything. Each just passes it along. The wait for tech support is very long, about 12 to 23 minutes. I do not think any of their techs know their product. The problem couldn't be that major, it is that no-one can get to it or wants to. It has been a horrible experience. Ours is a product site and obviously, we're losing money.
| Category | Score | Stars |
|---|---|---|
| Overall | 3/10 | |
| Price | 2/10 |  |
| Features | 3/10 | |
| Support | 6/10 | |
| Uptime | 1/10 | |
I was a customer for 4 years, and they just mess up my site and asked me $50 to get it back. I couldn't believe it. OH by the way their wait on the phone is 15 min -1 hour for either billing.
| Category | Score | Stars |
|---|---|---|
| Overall | 10/10 |  |
| Price | 10/10 | |
| Features | 10/10 | |
| Support | 10/10 | |
| Uptime | 10/10 | |
I?ve been hosting with Ipowerweb for years now. I have only good service. I read all these articles that they are such a bad host and this is NOT true. I have over 300 domain names and shared hosting account with Ipowerweb also two awesome fast dedicated servers. They just upgraded their servers too. I strongly recommend Ipowerweb for web design, web hosting, domain names, search engine optimization, eCommerce. They are good for everything they do. I will never change hosting companies and I will continue to use Ipowerweb and never change. I?ve had the pleasure working with Sales manager James Murphy and Search Engine Optimization specialist Steve Di Fabio on great service and massive website visits. Ipowerweb ranked my website in Google under the keywords I wanted and with in two weeks I was receiving phone calls. I have the pleasure of my own dedicated rep, Steve Di Fabio, that takes care of all my needs with no hold time at all and is extremely fast at what he does and gives the best customer service. Call Ipower 888 511 4678 ext 6814